Ah, the phone error frustrations, like iPhone black screen, iPhone stuck on Apple logo, iPhone keeps restarting, iPhone error 9006, and more. We all experience them, so we all know how irritating it can be. It always makes us question our purchase choices and whether we should’ve bought some other device. Well, if you love your phone enough for all the other reasons, you shouldn’t worry because this problem can be easily fixed. There are many minor issues that can go wrong with your iPhone, but luckily there are way more solutions than problems. That means that you don’t have to take your device to the phone repair shop every time something wrong occurs and get ripped off when you can do it yourself. Once you learn how to fix it, you can share that knowledge to help your friend who is going through the same problem.
Things to know before you start
The first thing to do is not to panic. If you have owned an iPhone device for some time, it is normal that some things have malfunctioned for you before, so you know the drill. However, if you are a new user, you should know that these failures are common with any phone device in the long run. The fact that you are here means that you are on a good path because this article will provide you with the needed information to solve your problem.
So what exactly happened? You tried to connect to iTunes, and you got this message: “There was a problem downloading software for the iPhone. An unknown error occurred (9006).” So now you can’t use your favorite music app while all you want is to listen to some Linkin Park music and enjoy your day.
Now, you must be asking yourself: “Why does it always have to happen to me”? Well, you are not the only one. Sometimes it’s just a network failure, and all you need to do is to keep your WiFi on while your iTunes app is getting updated. However, the real problem is when iTunes software fails to connect to Apple servers. Their servers are guilty of being busy just like everyone else’s, and we should be able to understand that. Galileo said: “All truths are easy to understand once they are discovered; the point is to discover them,” so now, as you discovered the reason why you encountered this issue, you go to the next step to understand how to fix it.
How to solve the error 9006 issue
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Check your internet connection
Make sure you are connected to the internet while you are performing the update of your iTunes app. If your internet connection disappears during the update download, you will need to restart your phone, your wifi connection, and just try again.
Keep things updated
The first thing to do is to check the latest versions of the iTunes application and your Operating System. To make sure that you are using the latest iTunes version, you should go to the App Store and select the “Updates Tab.” If you see any updates related to iTunes, just click or press “Install all updates.” If you, by any chance, are using iTunes with a computer that has a Windows Operating System, then launch the application and click the “Help Tab.” After that, just scroll down and select “Check for updates” to make sure you got the latest version.
Your iTunes app is not the only thing that must be absolutely up-to-date. Your Operating System, whichever you use, must also be updated to avoid any software mismatch. To perform the check for available updates on a Mac computer, go to the App Store application and select the “Updates Tab.” Then install all the available updates that you find which are related to iTunes and macOS.
Check and turn off firewall and antivirus
Apple servers are completely safe, so don’t worry about turning off the firewall for a moment to make sure that it is not causing a communication problem between software. Sometimes, the firewall simply refuses to recognize the device and stop it from communicating with applications on your computer. Antiviruses act the same as firewalls; thus they also have to be turned off in order to install the updates.
Make sure you align the date with time
In case your date and time are not set automatically by default, you will have to do it manually. Go to the “System Preferences” and select “Date & Time”. Then, make sure to put a tick in the box “Set date and time automatically”.
Why your iPhone keeps restarting and how to fix it
Some of the restarting problems are more difficult than others but don’t worry about that. This part will cover the major issues and how to fix them. First of all, you should know that malware is any software developed to harm your computer or device. Normally, your iPhone is perfectly secure, but if you use jailbreak, the rules are different, and some apps may bring in unwanted malware and make you reconsider some of your decisions. Damaging your hardware, for example, can cause the phone to keep restarting. Apps that are not up-to-date can also cause that too.
Now that we know most of the factors that cause the problem let’s see how we can fix it. The first thing you should do is to reboot your device, which is the most common and easiest solution. If that doesn’t work, there is another thing that you can do, which is simply updating the latest iOS version. If the previous solutions did not work for you, the final resort would be to take your sim card out, and your problems are likely to be solved, and your device will work impeccably.